📄 Website Policies & Terms of Service

Welcome to selfrecharge.in! Hamari website use karne se pehle niche di gayi saari policies ko dhyan se padh lein. Website ka istemal karne ka matlab hai ki aap hamari sharton se sehmat hain.

📘 User Guidelines (Website Istemal Karne Ke Niyam)

• Correct Information: Diamond recharge ke liye hamesha sahi IMO ID enter karein. Galat ID par recharge hone par hamari koi zimmedari nahi hogi.
• Account Responsibility: Apna OTP, password ya personal details kisi ke saath share na karein.
• Legal Use: Website ka istemal sirf valid recharges ke liye karein. Kisi bhi suspicious activity par aapka access block kiya ja sakta hai.
• Service Area: Hum Mumbai (India) se apni services operate karte hain aur puri koshish karte hain ki aapko best service mile.

💳 Payment Policy (Payment Ke Niyam)

• Payment Methods: Hum sirf UPI (PhonePe, Google Pay, Paytm) aur Net Banking ke zariye payment accept karte hain.
• Transaction Verification: Payment ke baad UTR Number/Transaction ID ko website par submit karna zaroori hai. Iske bina order verify nahi hoga.
• Delivery Time: Payment confirm hone ke baad Diamonds usually 2-10 minutes mein bhej diye jaate hain. Server load ki wajah se kabhi-kabhi 30-60 minutes tak lag sakte hain.
• Failed Transactions: Agar bank se paise kat gaye hain par recharge nahi hua, toh 24 ghante ka intezar karein ya transaction proof ke saath support team ko message karein.

🛡 Privacy Policy (Data Suraksha)

• Data Collection: Hum aapka naam, mobile number, email, aur IMO ID collect karte hain taaki aapka order process ho sake.
• Data Security: Hum aapka personal data kisi third-party ko sell ya share nahi karte. Aapka data hamare paas puri tarah safe hai.
• No Hidden Requests: Hum kabhi bhi aapka bank PIN, OTP ya IMO password nahi maangte.

❌ Refund & Cancellation Policy

• Final Sale: Ek baar Diamonds successfully aapki IMO ID par transfer ho gaye, toh koi refund ya cancellation nahi milega.
• Technical Error: Agar hum kisi wajah se aapka order pura nahi kar paate, toh aapka paisa 100% refund kar diya jayega (24-48 hours ke andar).
• Wrong ID Entry: Agar aapne galat ID di aur recharge kisi aur account mein chala gaya, toh paisa wapas nahi hoga.

⚠️ Important Disclaimer

selfrecharge.in (Star Service Centre) ek independent service provider hai. Hum kisi bhi tarah ki fraud activity ke khilaaf hain aur hamesha secure payment gateway ka hi istemal karte hain.

📞 Contact Support

Phone/WhatsApp: +91 7261881918

Email: suportstarservicecentre@gmail.com

Office: Mumbai, India

🌐 Terms of Service & Privacy Policy (English)

1. User Guidelines

Accurate Information: Always provide the correct IMO ID for diamond recharges. We are not responsible for recharges sent to the wrong ID provided by the user.

Account Security: Never share your OTP, password, or sensitive personal details with anyone.

Authorized Use: Use this website for legal recharge purposes only. Any suspicious activity may lead to a permanent ban.

Service Location: We operate from Mumbai, India.

2. Payment Policy

Accepted Payment Methods: UPI (PhonePe, Google Pay, Paytm) and Net Banking.

Transaction Verification: Submit UTR Number / Transaction ID after payment.

Processing Time: 2-10 minutes (can be 30-60 minutes).

Payment Failures: Wait 24 hours or contact support with proof.

3. Privacy Policy

Data Collection: Name, mobile number, email, IMO ID.

Data Security: We do not share your data.

No Hidden Requests: We never ask for PIN, OTP or password.